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The telecoms sector is at a crucial juncture, grappling with the need for innovation amid evolving technologies and consumer expectations. Embracing scalable, sustainable, and profitable networks has become imperative, with AI adoption and cloud-native transitions being key drivers of industry competitiveness.

This era, especially marked by the advent of 5G, demands not just technological advancement but a strategic overhaul of business models to foster growth and meet market demands.

The TM Forum Tour in India will allow delegates to gain deeper insights into leveraging cloud technologies for more agile and efficient network operations, harnessing the power of AI to enhance customer experiences and operational capabilities, and exploring innovative strategies for monetization in the era of 5G and beyond.

This event is open to Communication Service Providers (CSPs) only.


Event information:

13 March 2025
8:30 am - 5:30 pm IST
Courtyard by Marriott Mumbai International Airport

Interested in speaking at the TM Forum Tour stop in Mumbai?

We are seeking submissions that explore how the integration and use of TM Forum's assets help advance telcos' automation, AI strategies, and deployment.

Please contact Katrin Peränen for more information.


Want to become a SPONSOR?

2025 Agenda:
Agenda at a glance

Opening Keynotes

Panel: TM Forum Innovation Hub - Delivering Solutions at Speed

  • Impact of the Innovation Hub on driving innovation
  • ODA Accelerator – the canvas has arrived 
  • GenAI – Designing a reference model to enable CSPs to be better informed
  • A look to the future: what is coming next?

Moderator: Aaron Boasman-Patel, VP Innovation, TM Forum
Dr. Sudhir Kumar Mittal, Executive Vice President & Chief Architect, Jio Platforms

Networking Break

Panel: Scaling AI for Real Customer Value          

  • How do you identify and prioritize AI use cases that are most likely to deliver tangible value for customers?
  • What are the challenges with scaling AI solutions from pilot projects to full-scale implementations and how can they be overcome?
  • How can CSPs balance the need for quick wins in AI with the longer-term investments required for impactful customer experiences?
  • What metrics or KPIs are most useful for measuring the real customer value AI delivers?

Moderator: Kiran Karunakaran, Partner – Singapore, Bain & Company
Rajesh Chandran, Vice President, Customer Interaction Suite, Tata Communications
Shekhar Anand Jha, Senior Manager, Vodafone

Panel: 5G and the Digital Leap: Enabling Smart, Sustainable Growth for South Asia

  • What unique challenges and opportunities do CSPs in South Asia face in accelerating 5G deployment and how can these e􀆯orts be aligned with broader digital growth goals?
  • How is 5G expected to drive sustainable growth across key industries and what role do CSPs play in supporting this transformation?
  • How can CSPs ensure equitable access to 5G services across urban and rural areas?
  • What strategies are CSPs implementing to ensure that 5G growth aligns with sustainability goals and how does this impact network infrastructure and energy usage?

Narender Singh, SVP, Jio Platforms 
Affandy Johan, Telecom Industry Analyst, Ookla

Interview: Developer Enablement using GenAI

Dr. Sudhir Kumar Mittal, Executive Vice President & Chief Architect, Jio Platforms

Case Study: Composable IT and Autonomous Networks in the AI Era
Prasanna C, Vice President – Product, Lightstorm

Case Study: Transforming Legacy to E-commerce Standard APIs

Anish Jain, VP Engineering, Airtel

Panel: Forging the Path to Mature and Integrated Network Autonomy

  • What are the main roadblocks to progress from current levels of network automation to a fully autonomous network and how can they be overcome?
  • How can CSPs integrate AI and ML with existing network infrastructure to enhance autonomy without compromising stability and security?
  • How can CSPs drive cross-functional collaboration between IT and network operations to achieve true network autonomy and how can these teams work together effectively?
  • What role do ecosystem partners play in accelerating the journey toward mature network autonomy and how can telcos effectively collaborate to ensure seamless integration and innovation?
  • What skills will be critical in managing increasingly automated networks?

Lalit Chowdhary, Chief Technology and Innovation Officer, Lightstorm
Vivek Gaur, Vice President, Engineering, Colt India

Panel: Shifting from Legacy Systems to Composable Architectures: A Blueprint for Telco Agility

  • What are the biggest challenges CSPs face when transitioning from legacy systems to composable architectures and how can they be effectively managed?
  • How can composable architectures to enhance agility and speed up the deployment of new services?
  • What role do APIs and microservices play in creating a flexible, composable architecture and what best practices can CSPs follow to implement them successfully?
  • How can CSPs ensure seamless interoperability and minimize disruption to existing operations as legacy systems are gradually phased out?

Naleen Jayasuriya, General Manager, Sri Lanka Telecom

TM Forum Mission Breakout - Roundtable, Workshop or Masterclass

  1. Composable IT & Ecosystems
  2. Data & AI Innovation
  3. Autonomous Network Operations

TM Forum Mission Breakout - Round Up

Closing Remarks

Speakers:
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Aaron Boasman-Patel
Vice President, AI, Labs & Innovation
TM Forum

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Prasanna C.
Vice President – Product
Lightstorm

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Rajesh Chandran
Vice President, Customer Interaction Suite
Tata Communications

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Lalit Chowdhary
Chief Technology and Innovation Officer
Lightstorm

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Vivek Gaur
Vice President, Engineering
Colt India

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Anish Jain
VP Engineering
Airtel

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Naleen Jayasuriya
General Manager
Sri Lanka Telecom

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Shekhar Anand Jha
Senior Manager
Vodafone

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Affandy Johan
Telecom Industry Analyst
Ookla

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Kiran Karunakaran
Partner – Singapore
Bain & Company

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Sudhir Mittal
Executive Vice President and Chief Architect
Jio Platforms

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Narender Singh
SVP
Jio Platforms

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Neelakantan Venkataraman
Vice President, and Global Head Cloud & Edge Business
Tata Communications

"Events like the TM Forum Tour provide a good platform for everyone to learn the initiatives picked up by industry giants and also meeting them in person due to these Tours has helped immensely."
Bhavin Dedhia, Lead Solution Architect - Vodafone Intelligent Solutions
“This event sparked constructive discussions among the telco and tech providers, setting the pace for deeper collaboration in areas such as 5G and AI.”
Zaif Siddiqi, Executive Director, Head of 5G & IoT Global Services, NTT Communications
"I had the pleasure of attending the event in Mumbai in 2024 and I'm still buzzing with inspiration! Thanks to TM Forum and the entire team for orchestrating such a fantastic gathering of minds.
Parthasarthi Orpe, Architect, BT
Venue

Courtyard by Marriott Mumbai International Airport
C.T.S No. 215 Andheri Kurla Road Andheri East
Mumbai, 400059 India
courtyardmarriottmumbai.com

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